ck665 Terms & Conditions

1 Introduction & Acceptance

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and ck665 ("ck665", "we", "us", "our"), governing your access to and use of the ck665 online betting and casino platform accessible at ck665.io and any associated mobile-optimised interfaces (collectively, the "Platform").

By creating an account, making a deposit, placing a bet, or otherwise accessing any part of the ck665 Platform, you unconditionally accept and agree to be bound by these Terms, our Privacy Policy, our Responsible Gaming Policy, and any additional rules, guidelines, or promotional terms published on the Platform from time to time. If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform and close your account.

ck665 reserves the right to update, amend, or replace these Terms at any time. Changes will be communicated to registered players via their account notification panel and will take effect from the date of publication. Your continued use of the Platform after any amendment constitutes acceptance of the revised Terms.

2 Eligibility Requirements

Access to the ck665 Platform is strictly restricted. To register and maintain an account on ck665, you must satisfy all of the following eligibility criteria at the time of registration and on a continuous basis throughout your membership:

• You must be at least 21 years of age. ck665 enforces a strict 21+ policy. Any player found to be under the age of 21 will have their account immediately suspended, all funds forfeited, and relevant authorities may be notified.
• You must be the person whose details you provide during registration. Creating an account in the name of another individual — including a family member — is strictly prohibited.
• You must not currently be subject to a self-exclusion order, voluntary or mandatory cooling-off period, or any other account restriction placed by ck665 or a responsible gaming authority.
• You must have full legal capacity to enter into a binding contract under the laws applicable in your jurisdiction.
• You must not be employed by ck665, or be an immediate family member of a ck665 employee, in a capacity that could provide an unfair advantage in relation to betting outcomes.
• You must access the Platform from a jurisdiction in which online betting and gaming are not explicitly criminalised at the individual-player level. It is your sole responsibility to determine the legality of online gambling in your jurisdiction before registering.

3 Account Registration & Security

3.1 Registration Process

Each individual may hold only one (1) registered account on ck665. Duplicate accounts — whether registered under the same name, email address, device, IP address, or payment method — are prohibited and may result in the suspension of all associated accounts and forfeiture of any accumulated balances or bonuses.

During registration, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and a valid mobile number. You are obligated to update this information promptly if it changes.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. ck665 strongly recommends enabling two-factor authentication (2FA) on your account. You agree to notify ck665 immediately if you suspect any unauthorised access to or use of your account.

ck665 will not be liable for any loss arising from unauthorised use of your account where you have failed to maintain the confidentiality of your credentials or to report a suspected breach in a timely manner.

3.3 KYC Verification

ck665 reserves the right to request identity verification documents at any time. You may be required to submit a government-issued photo ID (National ID card, passport, or driving licence), proof of address (utility bill or bank statement dated within 90 days), and proof of ownership of the payment method used for deposits. Withdrawals will not be processed until KYC verification is satisfactorily completed.

4 Deposits & Withdrawals

4.1 Deposits

ck665 accepts deposits via the following methods: bKash, Nagad, Rocket, Upay, BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All deposits are processed in Bangladeshi Taka (৳ BDT). Minimum and maximum deposit limits apply and are displayed within your account's Cashier section. These limits may vary by payment method and account tier.

ck665 does not charge a fee for standard deposits. However, your payment provider may apply their own transaction fees, which are outside ck665's control. Deposits are typically credited to your account within 60 seconds for mobile money methods (bKash, Nagad, Rocket) and within 1–3 business days for bank transfers.

4.2 Withdrawals

Withdrawal requests may only be made to a payment method that has been verified as belonging to the account holder. ck665 does not process withdrawals to third-party accounts. Withdrawals are processed after KYC verification is completed and are subject to any applicable wagering requirements on active bonuses.

Standard withdrawal processing time for KYC-verified accounts is typically within 15 minutes for mobile money methods during normal operating hours, and 1–3 business days for bank transfers. ck665 reserves the right to conduct additional security checks on withdrawal requests, which may extend processing time.

4.3 Currency

All account balances, bets, winnings, bonuses, and transactions on ck665 are denominated in Bangladeshi Taka (৳ BDT). ck665 does not apply currency conversion fees. Any conversion costs arising from your payment provider's end are not the responsibility of ck665.

5 Bonuses & Promotions

ck665 offers bonuses and promotional incentives to eligible registered players from time to time. All bonuses are subject to their own specific terms, including wagering requirements, minimum odds restrictions, game eligibility, and expiry periods. These specific bonus terms are published on the relevant promotion page and form part of these Terms.

• Bonuses are credited to your bonus wallet and must meet the applicable wagering requirement before any portion of the bonus or associated winnings can be withdrawn.
• Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount, as stated in individual promotion terms) must be turned over in qualifying bets before a withdrawal can be initiated.
• ck665 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, subject to honouring obligations already incurred by players who have accepted an active offer.
• Bonuses cannot be transferred between accounts and have no cash value outside the ck665 Platform.
• ck665 reserves the right to withhold or reclaim any bonus or bonus-derived winnings if there is evidence of bonus abuse, including but not limited to use of multiple accounts, wagering on excluded games, or collusive play.
• Each eligible player may claim each promotional offer once only, unless the promotion explicitly states otherwise.

6 Betting & Gaming Rules

All bets placed on the ck665 Platform are subject to the specific rules applicable to the relevant sport, event, or game type. These rules are accessible within each betting market or game interface. In the event of a conflict between general platform rules and game-specific rules, the game-specific rules shall prevail for that category.

6.1 Sports Betting

All sports bets are placed at the odds displayed at the time of bet acceptance. ck665 reserves the right to void any bet where odds were published in error, where the event outcome was already known at the time of bet placement, or where there is clear evidence of system manipulation. Settlement of sporting events follows internationally recognised settlement rules for each sport. For cricket markets (including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals), Duckworth-Lewis-Stern (DLS) calculations apply where relevant.

6.2 Live Casino

Live casino games are operated by third-party providers including Evolution Gaming and Ezugi. In the event of a disconnection during a live casino session, the outcome determined by the live dealer table at the time of disconnection shall stand. ck665 is not liable for losses attributable to connectivity issues on the player's side.

6.3 Slots & RNG Games

All slot and RNG-based games on ck665 are provided by certified third-party studios including Pragmatic Play, NetEnt, and Microgaming. Each game's return-to-player (RTP) percentage is certified by independent testing laboratories. Game outcomes are generated by audited random number generators and cannot be influenced by ck665 or the player.

6.4 Crash Games & Fishing Games

Crash games (including titles from Spribe) use provably fair algorithms. Players may verify the fairness of individual game outcomes using the seed verification tools provided by the game provider. Fishing games, including Gold Toad Fishing, involve skill-influenced mechanics but retain a random element in fish value distribution; outcomes cannot be guaranteed.

7 Prohibited Activities

The following activities are strictly prohibited on the ck665 Platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balance, and may lead to legal action:

• Registering more than one account, or accessing the Platform through accounts registered in another person's name.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, access account features, or exploit promotional mechanics.
• Collusion with other players to guarantee a profit from a promotion or to manipulate game outcomes.
• Arbitrage betting strategies specifically designed to exploit bonus terms rather than engage in legitimate wagering activity.
• Attempting to reverse-engineer, decompile, or interfere with the Platform's software or security infrastructure.
• Engaging in any form of money laundering or using the Platform to conceal the origin of funds.
• Accessing the Platform from a jurisdiction in which such access is explicitly prohibited by applicable local law.
• Using stolen, fraudulent, or unauthorised payment credentials to fund your account.
• Verbal abuse, harassment, or threatening behaviour directed at ck665 staff or other players via any communication channel.

8 Intellectual Property

All content on the ck665 Platform — including but not limited to software, design, logos, text, graphics, game interfaces, brand assets, and database structures — is the proprietary property of ck665 or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, or create derivative works from any Platform content without the express prior written consent of ck665.

The brand names, logos, and trademarks of third-party game providers (including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe) displayed on the Platform are the property of their respective owners and are used under licence.

9 Privacy & Data Protection

ck665 collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected includes, but is not limited to, registration details, KYC documents, transaction history, device identifiers, IP addresses, and usage logs. This data is used to verify identity, process transactions, detect fraud, comply with legal obligations, and improve the Platform experience.

ck665 uses 256-bit SSL encryption for all data transmitted between your device and our servers. We do not sell your personal data to third parties. Data may be shared with payment processors, KYC verification partners, and regulatory authorities where required by law or these Terms.

For full details regarding your data rights — including the right to access, correct, or request deletion of your personal data — please refer to our Privacy Policy.

10 Responsible Gaming

ck665 is committed to promoting safe and responsible gambling practices. We provide a comprehensive suite of player-protection tools accessible directly from your account settings, including:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Session Time Reminders: Receive notifications when you have been playing for a defined period.
• Loss Limits: Define maximum loss thresholds over daily, weekly, or monthly periods.
• Cool-Off Periods: Temporarily suspend your account for a short break (24 hours to 6 weeks).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

Players who believe they may have a gambling problem are strongly encouraged to utilise these tools without delay and to visit our dedicated Responsible Gaming page for further guidance, external support resources, and contact details for professional help organisations.

11 Limitation of Liability

To the fullest extent permitted by applicable law, ck665 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, system failures, service interruptions, or errors in game outcomes caused by certified third-party providers.

ck665's total aggregate liability to you in connection with any claim arising under these Terms shall not exceed the total net deposits made by you to the Platform in the 30-day period immediately preceding the event giving rise to the claim.

ck665 makes no representation or warranty that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. Scheduled and unscheduled maintenance may result in temporary unavailability of some or all Platform features.

ck665 is not responsible for the content, practices, or terms of third-party game providers whose games are hosted on the Platform. Each provider's own terms of service govern the operation of their respective games.

12 Suspension & Termination

ck665 reserves the right to suspend, restrict, or terminate any player account at its sole discretion, including — but not limited to — in the following circumstances:

• Breach of any provision of these Terms.
• Provision of false or misleading registration or KYC information.
• Evidence or reasonable suspicion of fraudulent activity, money laundering, or collusion.
• Failure to complete KYC verification within the timeframe requested.
• A self-exclusion request by the player themselves.
• Court order, regulatory direction, or other legal obligation requiring account suspension or closure.
• Account inactivity exceeding 12 consecutive months, subject to applicable dormant account procedures.

Upon termination for cause (i.e., breach of Terms), ck665 reserves the right to forfeit any remaining balance including bonus funds and bonus-derived winnings. Upon account closure by the player's own request, any verified real-money balance remaining after outstanding wagers are settled will be returned via the player's verified payment method within a reasonable timeframe.

13 Amendments to Terms

ck665 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via account notifications at least 7 days before taking effect, except where immediate amendment is required by applicable law or regulatory obligation, in which case changes may take effect immediately upon publication.

The most current version of these Terms is always available at ck665.io/terms-conditions. The effective date at the top of this document indicates when the currently displayed version was last updated. It is your responsibility to review these Terms periodically. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Terms.

14 Governing Law & Disputes

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the jurisdiction in which ck665 is incorporated, without regard to its conflict-of-law provisions.

In the event of a dispute, ck665 encourages players to first contact our customer support team to seek an amicable resolution. Complaints may be submitted in writing to our support email address. ck665 will acknowledge receipt of all formal complaints within 48 hours and aim to provide a substantive response within 14 business days.

If a dispute cannot be resolved through internal channels, both parties agree to attempt resolution through a mutually agreed form of alternative dispute resolution (ADR) before resorting to formal legal proceedings.

15 Contact Information

If you have any questions, concerns, or complaints relating to these Terms & Conditions, please contact the ck665 support team through the following channel:

• Email: support at ck665.io (plain text — not a clickable link)
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
• Response Time: Within 48 hours for formal written complaints; real-time for live chat enquiries

For responsible gaming concerns, self-exclusion requests, or account restriction queries, please visit our Responsible Gaming page where dedicated resources and direct contact options are available.